Our address is Unit 15, 336 Main Street in Steinbach, Manitoba.
There is a large parking lot on the West side of the building. Our entrance is directly facing Main street. You'll find us just down the stairs in the basement. We're in the same building as Mr. Q's Restaurant.
Although all our rooms have roughly the same level of difficulty, we recommend The Black Lotus and The Ranger Station (coming soon) as good rooms to try first. Save Area 51, The Vault, and Sherwood for a second visit.
We also recommend trying board-game style escape rooms such as EXIT or Unlock!, to give you an idea of what type of puzzles and challenges you can expect to find.
Every room has a Game Facilitator that is ready to intervene should you need extra clues. Our goal is for you to have the best overall experience, even if you might not get the chance to finish the game in the alloted timeframe.
For the best experience, we recommend group sizes of 4-6 participants. Area 51 and The Black Lotus can hold up to 10 people, but we will still recommend no more than 6 for the best experience for everyone involved.
Yes, but you must call us to make those arrangements. We must ensure that we have enough staff to accommodate the number of rooms requested. We may also be flexible enough to accommodate specific time requirements.
Yes, but you must contact us first. Please understand that some of the rooms are smaller and having any more people may lessen the experience of the whole group.
We love to be a birthday party destination, but we don't offer birthday party pacakages. When someone celebrates a birthday with us, we simply provide the escape room experience. Please keep in mind that we require an adult to be with group at all times, and for birthday parties of 4 kids or more, the adult is able to participate for free. Please call us to discuss any other detail we may be able to accommodate for you.
We do not recommend planning a birthday party at our escape rooms for kids younger than 10 years old.
Escape rooms are designed for adults and teenagers, however kids can still participate. Our recommended age is 8 and up - any younger and they will have difficulty connecting with the experience. Kids 8 and up are still required to pay the cost of a full admission.
All rooms require at least one adult (18+) to participate.
No, our rooms are not scary. You might experience unexpected surprises and loud noises but nothing scary by design.
Unfortunately no.
All bookings must have at least one paying adult (18+) in the room with the group.
As parents ourselves, we understand! We allow for no more than one toddler or baby to be accompanied in a room, at no additional cost.
No. The Landlord does not allow for pets inside our space. Our rooms are not designed to accommodate pets.
If you need to cancel, please contact us as soon as possible (by email or phone) so we can make the spot available for another group. Your deposit will be refunded if you call ahead and provide us with enough notice.
No. You are never going to be physically trapped inside a room. If you need to leave at any point during the game, you're always welcome to step out.
The feedback we've gathered is that all our rooms offer a satisfying level of challenging puzzles. It's "Just right" for the experienced players. If you are inexperienced, let us know before entering the room and we will "nudge" you in the right direction if we feel that you need assistance. You can always ask for a hint at anytime without penalty.
$25.00 per person for groups of 3 or more. $37.50 per person for groups of 2 players.
We accept cash and all major Credit and Debit cards.
Yes. A deposit of a single admission ($25) is required at the time of booking. This deposit is refundable only if the booking is cancelled or rescheduled with a minimum of a days' notice.
Unfortunately, we are located downstairs in a building without an elevator. We are not wheelchair accessible.